Service Updates - Support Reminders

    • We have changed our team name to Website & Notification Solutions
    • Email wns@e1b.org for website support
    • If you email any member of the team directly, always copy wns@e1b.org to prevent delays
    • You can also call the WNYRIC Service Desk for website support at (716) 821-7171.  They will connect you with the first available WNS team member
    • Provide as much information as possible
      • Browser and version
      • Link to problem area, or exact location
    • All support cases should be funneled through the appropriate district website contact
      • Example: Site Director or Subsite Director
      • Section editors should not contact the team directly
      • Do not contact Blackboard directly
    • Need service or pricing information?
    • Need to schedule training?